Frequently Asked Questions
How do I know if Serenity Family Homecare is the right choice for me or my loved one?
We may be the right choice if you or your loved one prefers to receive care in the comfort of your own home, requires personalized assistance with daily living activities, or needs skilled nursing or therapy services.
What's the difference between home care and home health care?
Home care focuses on non-medical support, while home health care involves skilled medical services provided by licensed healthcare professionals, such as nurses or therapists.
How do I schedule services?
To schedule services with Serenity Family Homecare, contact us by phone or email to discuss your specific needs and options. We will work with you to develop a personalized care plan and schedule that meets your needs.
What qualifications do Serenity Family Homecare providers have?
Our caregivers are trained and licensed professionals who have experience in providing personalized care to individuals in their homes. They may include certified nursing assistants (CNAs), home health aides (HHAs), or licensed nurses, depending on the level of care needed.We ensure that our caregivers are trained, qualified, and undergo background checks.
Who is eligible for home care services?
Home care services are typically available to individuals of all ages who need assistance with daily activities due to age, illness, disability, or injury.
How do I arrange home care services?
You can arrange home care services through home care agencies or by contacting healthcare providers directly. An assessment is usually conducted to determine the specific care needs.
How much does home care cost?
Home care costs can vary based on the type and frequency of services required, location, and the agency's rates. Some insurance plans or government programs may cover part of the expenses.
Can I choose my home care provider?
Yes, in most cases, you can express your preferences for a caregiver, and we will try to match you with someone who suits your needs and personality.
Is home care available 24/7?
Home care services can be provided on an hourly basis or around the clock, depending on the individual's needs and the agency's offerings.
Can home care services be temporary or long-term?
Home care services can be tailored to short-term needs, such as post-operative recovery, as well as long-term care for chronic conditions or ongoing support.
Will home care services interfere with my current medical treatments?
No, home care services are designed to complement and support your existing medical treatments, working in coordination with your healthcare team.
Are there any government programs that can help cover home care costs?
Yes, there are government-funded programs like Medicaid, Medicare, or Veterans' Affairs benefits that may help cover home care expenses for eligible individuals.